Ask the Expert provides unbiased consultation to businesses, website owners, and those who are inexperienced in website design. It offers advice in plain language that helps the novice avoid potential mistakes and solve existing website design problems. Please scroll down for sample questions you may have.

Ask the Web Expert service is for

• Businesses with websites or are planning a website
• Website owners
• Anyone who is going to build their own website

If you have a website or are planning a website and you are unfamiliar with technology and question whether you will get a quality website—Ask the Expert can help you. Over the last 7 years, Ask the Expert has counseled businesses, organizations, and individuals who have had a website built and then discovered the site did not look or perform as they expected. Ask the Expert has your best interests in mind—you won’t have to worry about an ulterior motive that’s trying to sell. Ask the Expert is a timely service because website design is an unregulated business that allows anyone to set up shop as a web designer. It takes someone with academic credentials and years of experience in the industry to recognize and test for good website design.

Take control of your website and make informed decisions with Ask the Web Expert:

• Unbiased expertise
• Your best options with detailed recommendations that fit your needs and budget
• Testing and critiquing of your current website / web project:
  • graphics, layout, navigation, content strategy, search engine strategy, ease of use, technology, credibility, web standards, image optimization, accessibility, links and more
• Insight on the web, web marketing, and Google ranking

Getting Started
Call 315-682-1024 10am-5pm M-F eastern or email us at info@CustomWebHelp.com to schedule a consultation—include your name, preferred days/times of consultation, and your questions if you like. All phone and email messages are returned within 1 business day and inquiries are kept confidential. Ask the Web Expert service is currently available in the U.S.

Payment is required prior to the consultation; $75 for 1/2 hour; Visa and MasterCard are accepted.

Your Ask the Expert is Judith Snyder, MS, principal and founder of Custom WebHelp
Please see our About page for details on Ms. Snyder’s academic credentials, 10 years in the information technology field, and 7 years developing websites for Custom WebHelp. For years our readers have regularly visited our pages on "How to Select a Website Designer," "Non-technical Website Guidelines," and our "News" page for the latest research from renown experts. We are now pleased to offer one-on-one consultations that address your specific needs.

 Ask the Expert made the unfamiliar and somewhat intimidating process of building a website, manageable, understandable and even fun!" said Don Wierbinski, Vice President of Sales and Marketing for Kilian Bearings. "The expert advice we received made a huge difference in the final product and saved us a lot of money in the long run. 

Press release on Ask the Web Expert

The following sample questions may be helpful as a starting point if you (a) already have a website; (b) are planning to hire a website designer; or (c) want to build a website yourself.

a. Sample questions if you have a website:

1. How do I get more traffic to my site using social networking Web 2.0?
2. Do I need a new website or can my current site be fixed?
3. How can I market my website better?
4. What should the price of the website include?
5. How much does it cost to add a shopping cart to my site?
6. Am I paying too much for website maintenance?
7. Should I submit my website to thousands of search engines?
8. Does my site look professional?
9. How do I advertise on Google? How much does it cost?
10. Do I need Flash? Does Flash affect search engine ranking?
11. What is wrong with my site?
12. What is the most important part of a website?
13. How does my site compare with my competitors?
14. What should be on my home page?
15. What search engine optimization SEO should be included on my webiste?
16. What is a user friendly website?
17. Is my content OK? How should it be organized?
18. Can you tell me what’s wrong with my navigation?
19. How do I select keywords for my site?
20. Which search engines should I list my website with?
21. How can I get my site ranked better in Google?
22. How do I get my visitors to return?
23. How do I get an email list of loyal customers?
24. Do I have a quality, credible website (does it help or hurt my business)?
25. How much does it cost to redesign a website?
26. Did I get my money’s worth?
27. What is pay per click PPC and how does it work?
28. What are the standards for a website?
29. Does my website meet the standards?
30. What do you mean by a professional website?
31. What do they mean by artwork or graphics?
32. Is it OK if one person does all the work on my site?
33. Should I pay for a Content Management Systems CMS so I can log in and maintain my site?
34. Do I own my domain name (www.mywebsitename.com)?
35. How can I get my website listed in Google?
36. Should I keep my website up even if it is not very good?
37. Can I /should I maintain my own site?
38. What is accessibility and do I really need it?
39. What is a paid inclusion program?
40. What are my options for website statistics, analytics?

b. Sample questions if you are planning to hire a website designer:

1. Should I pay for the website all at once or should I pay monthly for the site?
2. How many pages do I need?
3. How much does it cost to add a shopping cart to my site?
4. How do I get a domain name?
5. Should I process credit cards online?
6. What is a merchant account and do I need one?
7. How do I find a reputable website designer in my area?
8. How much does a website cost?
9. Do I need a Content Management Systems CMS so I can log in and maintain my site?

c. Sample questions if you are planning on building a website yourself:

1. Can I get a free website?
2. Can I get a free blog?
3. How can I get a video blog?
4. Should I buy .com, .net, or .org?
5. What is the difference between a website and a blog?
6. Why do I need a website?
7. What are the pros and cons of building a site myself?
8. Where can I learn about website design online?
9. What software should I use to build my site?
10. What should I include in my site?
11. Where should I host my site?
12. Where should I buy my domain name (www.mycompany.com)?
13. What are the common mistakes people make when building their site?
14. How do I send out bulk email?
15. How do I create surveys?
16. Can I do the SEO Search Engine Marketing for my website?
17. How can I get more traffic to my site using Web 2.0 - social networking?
18. How can I get an online shopping cart for free or almost free?
19. Should I use a content management software CMS and if yes, which ones?
20. Can you recommend good sources of informatoin for building a website?
21. Am I going in the right direction?
22. I’m finding programmers that are good at the technical part but not the artistic graphics part and graphic artists who are good at the artwork, but not the technical side. What should I do?

Please send your comments, feedback, or suggestions to info@CustomWebHelp.com